Frequently Asked Questions
Everything you might want to know before working with us. Can’t find your answer? Just ask.
For our standard website packages, no advance payment is required. You pay after reviewing and approving the completed website.
A deposit is required only for large custom projects, advanced web applications, or eCommerce websites with extensive functionality — typically projects above $300. In that case, 30% secures your project and the balance is due on completion.
Starter sites launch in as little as 3 days. Business sites typically take 5–10 days, and Premium builds with eCommerce and AI features take 2–3 weeks depending on scope.
Yes — 100%. You receive all files, accounts and credentials. There is no lock-in of any kind.
Absolutely. Every site is designed mobile-first and tested on phones, tablets and desktops across Chrome, Safari, Firefox and Edge.
We can set up and configure hosting and domains for you (we work with Hostinger and other providers), or build on hosting you already have. Either way, accounts are registered in your name.
Yes. We use SEO-safe migration: preserving URLs where possible, adding 301 redirects where not, and keeping all metadata and schema intact. Rankings typically improve after a redesign because of better speed and structure.
Basic SEO covers titles, descriptions and clean structure. Advanced adds keyword research, schema markup, image optimization and Search Console setup. Premium SEO adds content optimization, local SEO and monthly ranking reports.
We train a chatbot on your services, prices and FAQs. It answers visitor questions instantly, collects contact details, and hands off to WhatsApp or email when a human is needed. You get a transcript of every conversation.
Bank transfer, Wise, Payoneer and other common methods. For standard website packages, no advance payment is required — you pay after approving the completed website. Large custom projects above $300 require a 30% deposit with the balance due on completion.
Yes. Premium packages include 30 days of support, and all clients can add a monthly maintenance plan covering updates, backups, security and content changes.
You approve the design before development begins, and revisions are included at every stage. We iterate until you’re happy — that’s part of the price, not an extra.
Yes. Conversion-focused copywriting is included in Business and Premium packages, and available as an add-on for Starter. You review and approve everything.
Yes — most of our clients are international. We work across time zones with communication over email and WhatsApp, and everything is documented in writing.